Terms of service

At Angellook, we want you to understand the rules and guidelines that apply when using our website or purchasing products from us. By accessing or using our website, you agree to comply with these Terms of Service, which are governed by the laws of Australia and your rights under the Australian Consumer Law.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in your region, to use our website. Users under 18 may only access the site under parental or guardian supervision.

2. Account Responsibilities

If you create an account with Angellook, you are responsible for maintaining accurate account information, keeping your login credentials secure, and notifying us immediately of any unauthorized access or use of your account.

3. Orders and Payments

All orders are subject to acceptance and product availability. Prices are displayed in Australian Dollars (AUD) and include GST unless otherwise stated. We accept major credit cards, PayPal and Pagamento in Contrassegno (COD). By placing an order, you authorize us to charge your selected payment method. All payments are processed using secure payment systems with industry-standard encryption.

4. Shipping

Orders are typically processed within 1 to 3 business days, excluding public holidays. Delivery times vary depending on the destination; please see our Shipping Policy for details.

Angellook is not responsible for delays caused by customs or third-party carriers, but we will assist in resolving any shipping issues. If your order has not arrived within 12 business days of dispatch, contact our support team.

5. Returns and Refunds

Your rights under the Australian Consumer Law are fully respected. Please refer to our Return Policy for full instructions. You are entitled to a full refund or replacement if a product is faulty, incorrect, or not as described, including return shipping. For change-of-mind returns, conditions apply and shipping costs may be your responsibility.

6. Intellectual Property

All content on this website, including text, images, logos, designs, and code, is owned by Angellook or its licensors. You may not reproduce, distribute, or use any content without written permission, except for personal, non-commercial purposes.

7. User-Generated Content

By submitting reviews, photos, or other content, you grant Angellook a non-exclusive, royalty-free, perpetual, worldwide license to use, modify, and display such content for marketing or promotional purposes. You confirm that your content does not infringe any laws or third-party rights.

8. Limitation of Liability

These Terms do not affect your rights under the Australian Consumer Law. To the extent permitted by law, Angellook is not liable for indirect, incidental, or consequential losses resulting from your use of the website or products.

9. Indemnity

You agree to indemnify Angellook, its officers, employees, and affiliates against any claims, damages, or liabilities arising from your breach of these Terms or misuse of the website.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

11. Updates to Terms

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. Continued use of our website constitutes acceptance of the revised policy. We recommend reviewing this page regularly.

12. Contact Us

For questions about these Terms, please contact us:

Phone: +61400880127

Email: support@angellook.shop

Address: 644 George St, Sydney NSW 2000, Australia